Privacy policy

Effective Date: November 19, 2023

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from www.pawsburylane.com (http://www.pawsburylane.com/) (the “Site”). By using the Site, you acknowledge that you are 18 years of age or older or that you are the parent or legal guardian of a minor using the platform. We appreciate your trust in us and are dedicated to providing a secure and enjoyable shopping experience for all users.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect specific information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we gather information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This automatically-collected information is referred to as “Device Information.”

We collect Device Information using technologies such as:

  • Cookies: Data files placed on your device or computer, often including an anonymous unique identifier.

  • Log files: Tracking actions on the Site, collecting data like your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels: Electronic files used to record information about your Site browsing.

Additionally, when you make a purchase or attempt to do so through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is termed “Order Information.”

In this Privacy Policy, “Personal Information” encompasses both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect to fulfill orders placed through the Site, including processing payment information, arranging shipping, and providing invoices and/or order confirmations. Additionally, we use this Order Information to:

  •     Communicate with you.

  •     Screen orders for potential risk or fraud.

  •     Provide you with information or advertising related to our products or services, in line with your preferences.

We use Device Information to help screen for potential risk and fraud and, more broadly, to enhance and optimize our Site, such as generating analytics about how customers browse and interact with the Site.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to assist us in using your Personal Information, as described above. For instance, we use Squarespace to power our online store, and you can learn more about how they handle Personal Information here (https://www.squarespace.com/privacy). We also use Google Analytics to understand how our customers use the Site, and you can read more about their practices here (https://www.google.com/intl/en/policies/privacy/). You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Your Personal Information may be shared to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

CHILDREN'S PRIVACY

At Pawsbury Lane, we are committed to safeguarding the privacy of all users, especially children, who engage with our Site. This Children's Privacy Policy outlines how we collect, use, and protect personal information from individuals under the age of 18.

Information Collection:

  • We do not knowingly collect personal information from individuals under the age of 18 without verifiable parental consent.

  • Our Site is intended for users aged 18 and above.

Personal Information:

  • We do not intentionally request or collect personal information from children under 18.

  • In the event that we discover a child under 18 has provided personal information without parental consent, we promptly take steps to remove that data from our records.

Parental Consent:

  • If you believe that your child has provided us with personal information without your consent, please contact us immediately, and we will address the situation promptly.

BEHAVIOURAL ADVERTISING

Similar to the above, we use your Personal Information for targeted advertisements or marketing communications we believe may interest you. To opt-out, you can use the following links:

  • Facebook: https://www.facebook.com/settings/?tab=ads

  • Google: https://www.google.com/settings/ads/anonymous

  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt-out through the Digital Advertising Alliance’s portal here (http://optout.aboutads.info/).

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the Site, we will retain your Order Information for our records unless you request its deletion.

CHANGES TO THIS PRIVACY POLICY

Our Privacy Policy may undergo updates periodically. Any changes will be communicated by posting the updated Privacy Policy on this page.

It is recommended to check this Privacy Policy regularly for updates. Changes to the policy become effective upon posting on this page.

CONTACT US

For more information about our privacy practices, questions, or concerns, contact us via e-mail at hello@pawsburylane.com.